Customer Solutions Co-ordinator

Orange Canvas, a thriving e-commerce business unit of Icon Visual Marketing, is looking for a Customer Solutions Coordinator. We pride ourselves on delivering solutions to clients which assists with their business growth.As a Customer Solutions Coordinator, you will be detailed, with great organizational skills, including the ability to multi task. customer service

You will be reporting the Customer Solutions Manager and be responsible for –

  • Solutions focused customer service
  • Processing orders
  • Fulfillment of Project Requests - individual, large kits runs, and complex projects
  • Scoping, estimating, resourcing and managing project and associated budgets
  • Managing dispatch of Parcels, Pallets and Overseas shipments
  • Assisting with Stock Management and other Consumables
  • Phone upselling new product ranges or promoting sale products to existing customer base

What are we looking for?

  • Customer Service Experience, retail would be looked upon favorably 
  • Proven track record in handling customer complaints with professionalism 
  • Insight to the operation of a retail or e-commerce business 
  • Project Management Experience 
  • Ability to manage supplier and stakeholder relationships 
  • Intermediate Skills in MS Excel
  • Adherence to workplace health & safety policies and procedures
  • Strong communication skills both oral and written, and web navigation skills

Working hours are strictly Full time hours 9am-5pm

Why work for Orange Canvas?

  • Macarthur based, will suit someone who no longer wants the city commute
  • Supportive management, with ongoing training and career development
  • Growing company, with enjoyable and inspiring culture
  • Check out:

Motivated, proactive by nature, with a willingness to learn and possibly step outside of your comfort zone, you will be part of a great team in a fast paced and fun environment. If this sounds like you, do not postpone, we are looking for applicants with ability for immediate or short delay start.

For enquiries, or to apply, email Covering Letter and CV to This email address is being protected from spambots. You need JavaScript enabled to view it.u